Privacy Policy

1. Who We Are

OverExport Ghana operates this website and provides bathroom, sanitaryware, plumbing and related product solutions to customers throughout Ghana.

2. Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Company details
• Business registration information
• Trade account application information
• Delivery and billing details

We may also collect technical information such as browser type, IP address, device information, and website usage statistics.

3. Comments

When visitors leave comments on our website, we collect the information entered into the comment form together with technical information used to support website security and spam prevention.

4. Trade Account Applications

When applying for a Trade Account, we may collect business and personal information necessary to evaluate and administer your application.

5. Cookies

Our website uses cookies to improve functionality, remember preferences, maintain login sessions, and improve overall user experience.

6. Embedded Content From Third-Party Websites

Certain pages may contain embedded content such as videos, maps, images, social feeds, and articles. These services may collect information in accordance with their own privacy policies.

7. How We Use Your Information

• Respond to enquiries
• Process orders and quotations
• Manage Trade Accounts
• Provide customer support
• Improve website performance
• Protect against fraud and misuse
• Meet legal and regulatory obligations

8. Sharing Your Information

We do not sell personal information.

Information may be shared with trusted service providers where necessary for delivery, payment processing, website management, and regulatory compliance.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, and resolve disputes.

10. Your Rights

You may request access to, correction of, or deletion of personal information held by us, subject to applicable legal requirements.

11. Website Security

We implement reasonable administrative, technical, and organisational safeguards designed to protect information against unauthorised access or disclosure.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page.

13. Contact Us